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CSE AFRICA MANAGER (Center of Social Excellence), Yaoundé, Cameroon

Deadline: 28/01/2020


Earthworm Foundation is an international dynamic non-profit organization which helps companies transform their supply chains across the world for the benefit of people and nature.

Earthworm Foundation is currently seeking a motivated CSE Africa Manager (Center of Social Excellence), based in Yaoundé, Centre Region, Cameroon with strong experience working with organisations to develop good stakeholder relationships with local communities, as well as experience running adult education trainings, fundraising and managing complex donor-funded projects. The Centre of Social Excellence (CSE) Africa Manager will oversee all CSE Africa activities, as well as lead the marketing, promotion and coordination of CSE Africa activities for businesses, communities, government staff and individuals in order to increase CSE's exposure and impact. The CSE Africa Manager will report to the Earthworm Head of Central Africa based in Yaoundé and coordinate closely with the CSE Global Lead based in the USA.

Centre of Social Excellence (CSE)

CSE’s mission is to create an enabling environment for social harmony and realised human rights by equipping companies, civil society, and governments with well-trained social practitioners from the regions where they operate. We mobilise diverse social experts who have real-world experience addressing social issues to design and teach courses to students on the front lines of company-community interactions.

CSE offers:

  • Best-in-class trainings and resources on Community Relations, Conflict Resolution, Workers’ Rights, Respect for Indigenous Peoples, and Social Management Systems.
  • A dynamic network of alumni supporting, teaching and challenging one another for continuous growth and learning.

For more on CSE please see: https://www.earthworm.org/our-work/programmes/cse

About Earthworm Foundation

Earthworm Foundation currently has presence in 20 countries including Indonesia, Malaysia, China, Ecuador, Peru, Brazil, India, and several locations within West Africa, Europe and the Americas. We employ more than 200 people worldwide and work with big and small companies, communities and producers of raw materials to create compelling examples of transformation of environmental and social practices. With an innovative and entrepreneurial spirit, we work on the ground with people to create inspiring examples of change. We focus on creating value, engage without judging and carry hope and a positive vision of the future.

What Makes Us Unique

Beyond providing advice on policy set up based on our strong technical expertise, we see the world through interactions and relationships. Operating between two worlds (NGO-Companies/Buyer-Supplier), we encourage our partners to look inside, and are not only their environmental conscience. In addition to traceability and assessments, we create and innovate solutions to the challenges companies and communities face.

What We Offer

  • A unique work experience in a dynamic non-profit directly impacting the conservation of the environment and improvements in human rights and social equity through supply chains.
  • An organic environment with the chance to work in a multicultural team.
  • The opportunity to lead complex projects, build customer relationships and develop new business, with exposure to different tasks.

Responsibilities

  • Serve as the lead Manager for CSE Africa, including working with a team to develop the vision and strategy for CSE Africa, fundraising, and managing all operational aspects of implementation;
  • Design training programs based on the needs of companies, governments and NGOs related to improving relationships with local communities, and supporting community development in rural areas across Africa;
  • Ensure that the newest learnings related to best practices for ensuring Social License to Operate are incorporated into CSE trainings;
  • Serve as center representative during projects by responding to and resolving emergency situations and ensuring that all aspects of projects/events are implemented and controlled according to plans;
  • Represent CSE in public relations/liaison capacity on matters relating to the training center and projects;
  • Design, develop and recommend new programs, projects and activities relating to training, research, and executive or student education;
  • Serve as a key liaison with a wide variety of external audiences, including companies and other organisations who will send staff for training and/or receive students for professional projects, donors who support the core work of the centre, and students who are seeking a career as a social manager working with companies, NGOs or governments;
  • Coordinate with key topical social experts to serve as trainers and advise on curriculum and student selection;
  • Coordinate with Universities and Training Centres across Africa to set up recruitment channels for high-quality students;
  • Oversee daily center operations and coordinate center activities through assigned staff; including prioritizing and delegating work activities, and ensuring high quality delivery within budget and according to agreed schedules;
  • Prepare and monitor budgets for the Centre, including trainings, research, professional projects, and events;
  • Prepare periodic reports, financial statements and records on center projects, progress, status or other special reports for management or outside agencies;
  • Develop communication and promotional literature for distribution such as newsletters, announcements, brochures or flyers and coordinate printing and distribution;
  • Work with companies, civil society and governments to organize professional projects to be carried out by CSE students with the goal of promoting better community relations and social management;
  • Direct, monitor, and coach CSE students in research and professional project activities including data collection, evaluation and analysis for a research project;
  • Prepare or assist in the preparation of proposals for funding of new or continuous projects;
  • Evaluate centre activities for effectiveness to develop improved methods; devises evaluation methodology and implement; analyze results and recommends and/or takes appropriate action;
  • Reviews applications or other centre documents to determine acceptance or make decisions pertaining to the center;
  • Book and schedule facility and services for center projects/events; negotiate and prepare rental contract determining fees and terms of contract; estimate costs and determines project/event budgets;
  • Recruit center participants and members utilizing most appropriate promotional or marketing methods, such as individual letters, brochures or presentations at meetings.

Requirements

  • Strong experience related to company-community relations, community development and community land rights with the ability to advise Earthworm teams on these matters, and strategize about how CSE can support the goals and vision of their regions / countries;
  • Strong at putting together proposals for companies and donors (written & financial);
  • Strong at managing workplans & budgets;
  • Experience with implementing best practices related to curriculum design, and coaching trainers;
  • Confident and experienced in providing adult education trainings and facilitating events;
  • Bachelor's degree in a field appropriate to the area of assignment AND six to seven years' administrative/coordinate project experience, including at least three years of supervisory experience; OR, Master's degree in a field appropriate to the area of assignment AND four to five years' administrative/coordinate project experience including at least three years of supervisory experience; OR, Ten to eleven years of progressively responsible administrative/coordinate project experience, including at least three years of supervisory experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved;
  • Excellent written, verbal and interpersonal communication skills;
  • Superb track record in developing and executing successful training programs;
  • Knowledge of various training and teaching methods;
  • Good knowledge of talent management and succession planning methods;
  • Knowledge of supervisory practices and principles;
  • Skill in budget preparation and forecasting;
  • Skill in both verbal and written communication;
  • Skill in coordinating and prioritizing work and activities of self and others.

Language skills:

  • Fluency in English and French (written and verbal).

Personal characteristics:

  • Hands-on, practical, innovative;
  • Flexibility, takes initiative/proactive, self-motivated and has a positive attitude.
  • Ability to work within a multidisciplinary and multicultural team;
  • Ability to handle multiple tasks and work autonomously;
  • Committed to Earthworm Foundation values:
    • Focus on action and on-the-ground results;
    • Entrepreneurial spirit;
    • Client-focused;
    • Open collaboration and communication;
    • Humble;
    • Passion for high quality work;
    • Respect for each other.
  • Critical thinker with innovative problem solving skills.
  • Highly computer literate with proficiency in MS Office and related business and communication tools.
  • Familiar with traditional and modern training processes.
  • Meticulous attention to detail.
  • Passionate about community rights and human rights in general

Other information

  • Based in Yaoundé, Cameroon;
  • Authorisation to work in Cameroon required.

To apply

Interested candidates should send a cover letter and CV via email to cameroon.recruitment@earthworm.org please put your “family name” and “CSE Africa Manager” in the subject line of the email. Successful candidates will be contacted by email for an initial interview. The position will be open until filled. Only candidates who send a full application will be considered. Only selected candidates will be contacted.